Member Strategist
The Strategist sends the financing profile you enter to an AI processing provider to prepare your requested educational playbook. Do not enter Social Security numbers, account numbers, passwords, or other identifying financial credentials. Profile inputs and playbooks are not saved to your membership record.
To verify member access, we retain your enrollment identifier, email address, a hashed member credential, membership status, creation date, and request counters. An encrypted, HTTP-only cookie remembers your verified membership on this browser. Keep your personal member code private. Contact hello@quantumcredit.io with questions about your information.
Information we collect
We may collect information you choose to provide, including your name, phone number, email address, credit goals, account details, and customer service messages.
If you use the AI Report Analyzer, you may submit a credit report containing personal and financial information. Please upload only a report you are authorized to use.
How we use information
- Respond to existing-client customer service calls, texts, and non-commercial support questions.
- Review your goals and determine which Quantum Credit services may be relevant.
- Analyze an uploaded report and generate an educational summary and suggested action plan.
- Provide, improve, secure, and troubleshoot the website and our services.
- Comply with contracts, legal obligations, and consumer requests.
Credit report uploads
Uploaded reports are processed to produce the analysis you request. Quantum Credit does not intentionally retain the uploaded PDF after processing. Your generated results may remain visible in your current browser session long enough for you to review, copy, or download them.
AI-generated results are estimates for educational purposes. They may contain errors and should be checked against your original reports and professional guidance before you act.
Service providers and external sites
We may use service providers that support website hosting, secure processing, report analysis, customer service communications, and customer enrollment. They receive information only as needed to perform those services or meet legal requirements.
Links to AnnualCreditReport.com, Dispute Fox, or other third-party sites take you to services governed by their own privacy policies. Quantum Credit does not control those sites or their privacy practices.
Calls and text messages
The phone and text options are for existing-client customer service and non-commercial support only, not sales, quotes, or booking. If you contact customer service, we may use your number to respond to your support request. Message and data rates may apply. You may ask us to stop text messages at any time by replying STOP.
Cookies and technical data
The website and its service providers may process standard technical information such as browser type, device type, approximate location, pages viewed, referring page, and security logs. Cookies or similar technology may be used where needed for site operation, security, and performance.
Data protection and retention
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No website, transmission, or storage system can be guaranteed completely secure.
We retain information only as long as reasonably needed for the purposes described here, to provide requested services, resolve disputes, enforce agreements, and meet legal obligations.
Your privacy choices
You may contact us to request access to, correction of, or deletion of personal information we maintain about you. Some information may be retained when required by law, needed for an active agreement, or necessary to protect legal rights. We may need to verify your identity before completing a request.
Children and policy updates
Our website and services are intended for adults and are not directed to children under 13. We may update this policy as our practices or legal obligations change. The effective date above identifies the current version.
Customer service only
Existing-client support
This contact option is for existing-client customer service and non-commercial support about this policy, your information, or your service agreement. It is not a sales, quote, or booking line.
